Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, participate in the community, or book mentor sessions. This includes your name, email address, phone number, educational background (like target exams), and payment information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information (e.g., confirmations, receipts).
• Match you with relevant mentors and study groups.
• Send technical notices, updates, and support messages.

3. Session Recording and Monitoring

For quality assurance and safety purposes, video calls and group sessions may be recorded. Users will always be notified when a recording is taking place. These recordings are securely stored and only accessed by authorized personnel or used to resolve disputes.

4. Sharing of Information

We do not sell your personal information. We may share necessary information with our mentors (such as your target exam and mock test scores) so they can effectively guide you. We also share information with trusted third-party services that help us operate our business (e.g., payment processors).

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.